Overview
At Repumanagerai ("we", "our", "us"), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our site or use our review management tool.
Personal Information We Collect
When you visit our site or use our tool, we automatically collect certain information to understand how you interact with our platform. The information we collect includes:
- User Activity Data: Information about the buttons you click, pages you visit, and features you interact with. Details of how you navigate through our tool.
- Business Profile Information: The name and category of your business, review URLs associated with your business, and business contact details provided by you.
- Contact List Data: The contact list of your customers/clients that you upload. Information like customer name, email ID, and contact number. Tracking data of customers who have or haven’t provided reviews.
- Login Information: Details about how you log in (via social login buttons, email, or direct sign-in). Time and frequency of login sessions.
How We Use Your Personal Information
- Improving Your Experience: To personalize your experience and optimize our tool’s features, and to analyze user behavior and interaction to improve user navigation.
- Automating Review Requests: To help you track which customers have provided reviews and who haven’t, and to automatically send review requests and follow-ups to your contact list.
- Communication: To send you important updates, service announcements, or promotional content, and to gather your feedback to enhance our tool.
- Fraud Detection: To detect and prevent fraudulent activities on our platform.
Order Information (if applicable)
If you make any purchases through our platform, we may collect additional information, including:
- Name, billing address, and payment details (such as credit card, UPI, or PayPal information).
This information is securely processed and never shared with third parties.
Information Sharing and Disclosure
We do not sell, share, or trade your personal information with any third party for commercial purposes. However, we may use third-party service providers to:
- Deliver emails (email service providers).
- Host our platform (cloud service providers).
- Provide customer support (customer service tools).
All third-party providers comply with our Data Protection Policy and ensure your data is never misused.
Data Retention and Deletion
We retain your data as long as you use our platform. Upon account closure or deletion request, we will delete all your data within 30 days, unless legally required otherwise.
You can request the deletion of your data anytime by contacting us at repumanagerai@gmail.com.
Your Rights
As a user, you have the following rights:
- Access your personal information.
- Request modification or correction of your information.
- Request deletion of your data.
Data Protection Measures
We use encryption, access control, and regular audits to protect your personal information. For more details, refer to our Data Protection Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: repumanagerai@gmail.com